Hopkinton Town Library
61 Houston Drive
Contoocook, New Hampshire 03229
603-746-3663
info@hopkintontownlibrary.org
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Interlibrary Loan Policy

Interlibrary loan is a primary service that supports the mission of the library by providing enhanced access to library materials and information. The purpose of interlibrary loan is to obtain materials not available in the library and to provide material from the collection to other libraries.

The library affirms that interlibrary loan is an adjunct to, not a substitute for, the library's collection. In meeting customer needs, the library will exhaust local resources before requesting items on interlibrary loan. Items in frequent or recurring demand will be considered for purchase. The library will not seek loans of materials that have been published within the last six (6) months.

The library will keep its interlibrary loan policy up to date and make it available to users and other libraries upon request.

Definition

Interlibrary loan is a transaction in which the Hopkinton Town Library borrows materials directly from another library on behalf of a customer, or another library borrows materials from the Hopkinton Town Library on behalf of its customer.

Conditions of Service

The Hopkinton Town Library endorses the principles relating to interlibrary loan included in the New Hampshire Automated Information System (NHAIS), the ALA Interlibrary Loan Code, the U.S. Copyright Law and U.S. Commission on New Technological Uses of Copyrighted Works (CONTU) Guidelines, and federal and state laws governing confidentiality of records.

I. Interlibrary Borrowing

Users

This service is offered to all customers holding a valid library card from the Hopkinton Town Library. The interlibrary loan borrowing privileges of severely delinquent patrons are suspended until any overdue materials have been returned by them and payment for lost materials has been received.

Types of Materials Borrowed

Interlibrary loan is an integral element in collection development. Staff will request materials not owned by the library or missing from the library's collection, or materials owned by the library that are in the process of being repaired and are temporarily unavailable. Materials that will not be requested include items owned by the library and temporarily in use or on reserve in the library and electronic full-text information available to the library via the  Internet, or other means. Multiple copies of a title may be requested by the library to support the library's monthly book discussion groups.

How to Submit a Request

A request may be placed at any public service desk in the Library as well as by email, fax, or over the telephone.  Requests for photocopies must include indication of compliance with the U.S. Copyright Law.

Turnaround Time

Service will be provided as quickly as possible. Turnaround time varies depending upon the lending library and the materials requested. After the item is received and the requestor notified by telephone of its arrival, it will be held at the library for up to one week.

Conditions of Use

Materials from other libraries will be loaned for three (3) weeks and renewed if possible. The library will strictly observe any conditions for use of loaned materials that are imposed by the lending library.

Charges

The library will not charge for borrowing via interlibrary loan. If the lending library charges for photocopies or mailing a particular requested material, customers will be consulted about their willingness to pay before materials are borrowed.

Responsibility

Lost or damaged items are the responsibility of the customer and replacement cost will be determined by the lending library. The library will, however, be responsible for materials borrowed on behalf of its patrons, from the time the material leaves the lending library until it is returned there. The library agrees to pay for overdue charges, damage, or loss of materials borrowed on interlibrary loan.

Statistics

The library will maintain records of transactions in order to inform customers of the status of their requests and will annually report activity as required to the New Hampshire State Library.

II. Interlibrary Lending

Users

This service is offered to other libraries that abide by the conditions set forth in this policy.

Materials Available

The library endeavors to make available the broadest range of materials for interlibrary loan, with the following exceptions:

  1. Materials limited by licensing agreements

  2. Materials designated as non-circulating (reference)

The library also reserves the right to refuse to lend other materials or to ask a borrowing library to restrict use of materials lent.

Format for Requests

Requests to borrow materials from the library are accepted via fax, email, telephone, mail, and NHAIS.

Turnaround

The library will send any requested item to the borrowing library on the next NHAIS van whenever possible. Van delivery and pick up at the Hopkinton Town Library is on Tuesday and Friday except holidays observed by the New Hampshire State Library.

Circulation Period

The loan period will be six weeks unless otherwise specified.  Renewals will be granted unless the material is needed by another patron of the library.

Charges

Borrowing libraries shall assume responsibility for returning materials in the same condition as received or compensating the Hopkinton Town Library for damages as requested.  Items not delivered by the New Hampshire State Library van service may be mailed by U.S. Postal Service.  The Hopkinton Town Library will assume outbound postage on materials requested and the borrowing library will assume return postage.

Adopted by the Trustees of the Hopkinton Town Library on November 16, 2004.

 

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